Privacy Policy

What we collect

• When you contact us or join the notify list: your name and email address, plus any message or details you provide. These submissions are processed by Formspree, which delivers them to our email inbox.
• When you leave a product review: your name, email address, review quote, kit details, location, and consent to publish. Review submissions are also processed by Formspree.
• When you order: payment is handled entirely by Stripe. We receive your name, delivery address, email and a payment confirmation — we never see or store your card number.

What we don't collect

This site sets no advertising or tracking cookies and loads no third-party analytics. Small preferences — your cart contents and whether you dismissed the announcement bar — are stored in your own browser's local storage. They never leave your device and we cannot read them.

How we use it

To answer your question, to build and ship your order, and to send the single email you asked for if you joined the notify list. We do not sell your information, and we do not send marketing you did not ask for.

Who we share it with

• Formspree — processes form submissions (contact enquiries, notify requests, and product reviews) and forwards them to our email. Formspree is a data processor; see their privacy policy.
• Cloudflare Email Routing — may forward messages sent to hello@idrumdynamics.co.nz to our Gmail inbox.
• Stripe — payment processing when orders go live. Stripe is the controller of your payment data; see their privacy policy.
• Our courier — the name and address needed to deliver your order.
• Nobody else, unless the law requires it.

Overseas processing

Formspree (and later Stripe, when payment processing goes live) may process your information outside New Zealand. By using this site's forms you acknowledge that your information may be processed overseas.

How long we keep it

Order records for seven years, as New Zealand tax law requires. Enquiries for as long as needed for customer support, warranty claims, and record-keeping. Notify-list addresses until you unsubscribe or the notify campaign completes. We do not sell your personal information to anyone.

Your rights

Under the Privacy Act 2020 you can ask what we hold about you, ask us to correct it, and ask us to delete it where we are not required to keep it. Email hello@idrumdynamics.co.nz and we will respond within 20 working days. If you are not satisfied, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).

Changes

If this policy changes materially we will date the change at the top of this page. Related: Terms of Sale.